If you believe a charge on your treasury card is fraudulent it is best to dispute it as soon as possible. You have 120 days from the initial charge to dispute it. The dispute process takes between 30 - 90 days before it is finalized.
Please be aware, if there is a charge back some banks will give the funds back until the vendor can submit supporting evidence that the charges are valid on their end. Once the final decision is made, if the vendor won, they can still pull the funds back.
Please note: we process a $25 fee if the dispute is lost.