Follow the steps below to remove a late fee from a member's account.
1. Find the late fee you wish to remove. Under the "Actions" column, select the three dots on the row with the charge. In the drop-down menu, select Record Credit.
2. In the Record Credit window, enter the amount you wish to credit and any applicable notes. Click the green Submit Credits button to save.
3. Once selected, you should receive a green "Success" message to confirm your changes.